How to Withdraw Cash on Rummy Ambarella

How do I withdraw cash?

• To withdraw cash on Rummy Ambarella, you need to get KYC verified. You can get KYC verified here.
• Then Withdraw Cash any time by going to the 'My Account' page and clicking on 'Withdraw Cash'.
• Enter the amount you wish to withdraw.
  Note: You can only withdraw an amount less than or equal to your Withdrawable Account Balance. This will be shown to you on the 'Withdraw Cash' page.

Once I submit a withdrawal request, how long will it take for me to get my money?

You have a specified number of instant withdrawals available everyday along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

What is the minimum amount I can withdraw?

₹ 100 is the minimum amount you can withdraw.

What is the maximum amount I can withdraw?

The maximum amount that can be withdrawn per transaction is defined at a club level and you can find the required communication on the main withdrawal page.

How can I view my Deposit and Withdrawable Account balance?

You can see your Deposit & Withdrawable Account Balance by clicking on the 'Rummy Ambarella App' header section.

How do I provide the Bank Account details for withdrawal?

• When you place a withdrawal request for the first time, you will be required to provide your Bank A/c Number & IFSC Code. These details will be auto-filled in your subsequent withdrawal requests.Please ensure these details are correct. Rummy Ambarella will not be responsible if you provide incorrect details.
• You can change your Bank A/c Details on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
• Your name on the Bank Account should be the same as on the KYC document submitted to Rummy Ambarella during KYC Verification. Rummy Ambarella will not be responsible if the player's bank rejects the withdrawal in case of a name mismatch.

How do I provide the UPI ID details for withdrawal?

• When you place a withdrawal request, you will see an option to provide your UPI ID. Please ensure that the UPI ID is correct. Rummy Ambarella will not be responsible if you provide incorrect details. Examples of UPI ID: roha78.verma@oksbi, shekhar8739@ibl, 9876543210@ybl
• You can change your UPI ID on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
• If you want to update your UPI ID on Rummy Ambarella, delete the existing UPI ID and then add a new one.

Are there any restrictions on placing withdrawals?

You can place unlimited withdrawals in a day. However, there are certain restrictions on the amount per transaction. Please log in and refer to the withdrawal page for more details.

• Withdrawals will not be processed to bank accounts based in the states of Assam, Odisha, Telangana, Andhra Pradesh, Nagaland and Sikkim.
• Withdrawals will only be processed if valid identity & address proofs in the name of the player who created the account have been submitted.

What are Deposit and Withdrawable Accounts and how is the balance in each account calculated?

If you are a cash player on Rummy Ambarella, your cash account balance is divided into two Accounts - Deposit Account and Withdrawable Accounts.

Deposit Account Balance - All the money deposited but not yet used to play cash games.

Withdrawable Account Balance - All cash winnings as well as any deposited amount used to play cash games.

The Deposit Account balance and Withdrawable Account balance together make your Total Cash Balance. You can play cash games on Rummy Ambarella with any amount up to your Total Cash Balance.

Let us see some examples: Let us assume that your Deposit Account balance is ₹ 100 and your Withdrawable Account balance is ₹ 400 (total balance = ₹ 500).

• You make a deposit of ₹ 50 in Rummy Ambarella.
• The entire deposit is credited to your Deposit Account. Thus, your Deposit Account balance is now ₹ 150 (₹ 100 + ₹ 50) and your Withdrawable Account balance remains at ₹ 400. Your total balance is ₹ 550.
• You play a cash Points Rummy game: Let us say you play a Points Rummy game with a minimum buy-in of ₹ 80 and win ₹ 10 in the deal. The ₹ 10 that you won becomes a part of your Withdrawable Account. The ₹ 80 that you used as buy-in for the Points Rummy game, now moves from your Deposit Account to your Withdrawable Account. Your Deposit Account balance would now be ₹ 20 (₹ 100 - ₹ 80) and your Withdrawable Account balance would now be ₹ 490 (₹ 400 + ₹ 80 + ₹ 10). Your total Balance is ₹ 510.
  Now, let us take a case where you play a Points Rummy game with a minimum buy-in of ₹ 80 and lose ₹ 10 in the deal. The ₹ 80 that you used as buy-in for the Points rummy game, now moves from your Deposit Account to your Withdrawable Account. Out of this, ₹ 10 (your loss) is removed from the Withdrawable Account. Thus, your Deposit Account balance would now be ₹ 20 (₹ 100 - ₹ 80) and your Withdrawable Account balance would now be ₹ 470 (₹ 400 + ₹ 80 - ₹ 10). Your total Balance is ₹ 490.
• You play a cash Pool Rummy game: Let us say you play a Pool Rummy game with an entry fee of ₹ 80 and win ₹ 100 in a split. The ₹ 100 that you won becomes a part of your Withdrawable Account. ₹ 80 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be ₹ 20 (₹ 100 - ₹ 80) and your Withdrawable Account balance would now be ₹ 500 (₹ 400 + ₹ 100). Your total Balance is ₹ 520.
• You play a cash Deals Rummy game: Let us say you play a Deals Rummy game with an entry fee of ₹ 300 and win ₹ 950. The ₹ 950 that you won becomes a part of your Withdrawable Account. ₹ 300 would have been deducted from your Deposit Account as entry fees, however, since it only contains ₹ 100, the remaining ₹ 200 is deducted from your Withdrawable Account. Thus, your Deposit Account balance would now be ₹ 0 (₹ 100 - ₹ 100) and your Withdrawable Account balance would now be ₹ 1150 (₹ 400 - ₹ 200 + ₹ 950). Your total Balance is ₹ 1150.
• You play a tournament (cash or promotional): Let us say you play a cash tournament with an entry fee of ₹ 100 and win ₹ 500. The ₹ 500 that you won becomes a part of your Withdrawable Account. ₹ 100 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be ₹ 0 (₹ 100 - ₹ 100) and your Withdrawable Account balance would now be ₹ 900 (₹ 400 + ₹ 500). Your total Balance is ₹ 900.
• You claim a Bonus: Let us say you claimed a Bonus Chunk of ₹ 50. This will be credited to your Withdrawable Account. Thus, your Withdrawable Account balance is now ₹ 450 (₹ 400 + ₹ 50) and your Deposit Account balance remains at ₹ 100. Your total balance is ₹ 550.

Bank Account Withdrawal T&C:

• Mobile Number Verification is mandatory for availing Instant Withdrawals. This can be done in the Profile section under 'My Account'.
• Some withdrawal requests may be flagged for manual review. In these scenarios, you will receive the withdrawn amount credited within 3 working days if all checks are passed. During the review period, your withdrawal will show the status as 'Request Undergoing Checks'.
• IMPS transfers are not accepted at some Cooperative Banks. In such cases, withdrawals will be processed within 3 Bank Working days.
• IMPS transactions sometimes fail if the receiving bank is conducting maintenance or having downtime when the transaction is initiated. If this happens, the withdrawal may go through later or may get reversed.
  If your withdrawal shows the status as 'Request Placed with Bank' but you haven't received the credit, then this is the case. The final status of the transaction is only known after 72 hours. You don't need to worry - if the transaction is reversed, the funds will be credited back to your Rummy Ambarella account. Downtime periods vary from bank to bank.

Still got questions? Contact our support team

The Rummy Ambarella support team is available 24x7 around the clock to give you the Best Rummy ExperienceTM. Connect with our customer support team using your registered email ID at info@ambarellabrandsecommerce.com and share your concern or issue. Our representative will get back to you with a solution shortly.